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Job Openings

ReStore Associate/Cashier

POSITION: ReStore Associate/Cashier

REPORTS TO: ReStore Director                                   FLSA: PART TIME, NON-EXEMPT

SUMMARY:

The ReStore Associate/Cashier is responsible for maximizing sales and providing excellent customer service while adhering to all organization standards, policies and procedures, some retail floor stocking. This role’s primary responsibility will be to serve as a cashier for our ReStore. This requires the ability to stand for extended periods without assistance. Support customers at point of sale to ensure positive shopping experience, which includes answering product related questions, queries on products price, features, discounts, and refund policy.

 

ESSENTIAL JOB FUNCTIONS:

The employee must be able to perform the following job functions:

  • Perform all duties with a positive attitude
  • Guarantee integrity and accurate cash handling
  • Understand policies and procedures for point of sale including safety, quality standards and proper customer service protocol
  • Ensure that movement of merchandise is done in a safe and effective manner
  • Keeps all areas, in and around the ReStore, clear and free of safety hazards
  • Ask for assistance from fellow team members to move or transport larger or heavier-than-average items
  • Collect customer data, on receipts/other documents, as required by ReStore Manager
  • To attend and participate in store meetings and training sessions as required by your ReStore Director
  • Provide objective and respectful responses, at all times, including when declining items for donation to OCHFH.

 

QUALIFICATIONS AND SKILLS:

  • Be an ambassador of the Habitat Program
  • Excellent interpersonal communication skills
  • Always presents a professional image
  • Strong organizational skills
  • Mathematical and problem solving skills
  • Enthusiasm and commitment to always provide excellent customer service
  • Effective multi-tasking skills for a dynamic environment
  • Conflict negotiation skills
  • General knowledge of operation and maintenance of ReStore equipment
  • Schedule Flexibility
  • Ensure that you, all volunteers, and staff are wearing safety belts, following safe working conditions guidelines when lifting/moving items
  • Attempt to quickly resolve any customer service/other issues that may arise. Immediately report issues requiring escalation to Management or designee.
  • Safety inspections, as designated by the ReStore Director must be completed before using equipment, every operating day. Inform management, immediately, of any problems
  • Answers ReStore telephone calls during business hours, assisting with inquiries and screening donations inquiries
  • Perform point of sale, sales floor and customer service duties
  • Other duties as assigned by management.

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

 

  • Ability to stand for extended periods of time, to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting at least 50+pounds.
  • Ability to operate cash register
  • Ability to complete documentation required for sale of merchandise
  • Ability to work varied hours/days, including nights and weekends, as needed
  • Work may require climbing ladders, considerable standing, bending, kneeling and reaching, in awkward and tiring positions, especially at outreach events.
  • Operation of equipment may be required at any time.

 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Duties are performed in indoors environment. Off-site public relations events may include confined spaces with public access. The noise level in the work environment is usually moderate to loud.

 

JOB REQUIREMENTS

  • Must have a valid driver’s license and an acceptable driving record
  • Must be able to pass a background check, including CORI
  • Must be able to pass a drug screen and lift test
  • Commitment to providing exemplary customer service
  • Able to do heavy lifting up to 50+ pounds
  • Must demonstrate safety awareness in use of equipment.
  • Team Player able to help in warehouse and sales floor as needed.
  • High School Diploma or GED
  • Enthusiasm and commitment to always provide excellent customer service

Communities We Serve

Assonet, Attleboro, Bellingham, Berkley, East Freetown, Fall River, Foxboro, Franklin, Mansfield, Norfolk, North Attleboro, Norton, Plainville, Raynham, Rehoboth, Seekonk, Dighton, Swansea, Somerset, Taunton, Medfield, Medway, Millis and Wrentham.

Old Colony Habitat ReStore

9 Washington St.
Attleboro, MA 02703

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Old Colony Habitat for Humanity

PO Box 100
Attleboro, MA 02703

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Restore Hours: Sun and Mon Closed | Tue, Wed & Friday 10am to 5pm | Thu 10am to 4pm | Sat 9am to 5pm

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